Talking points to fire up customer leads in uncertain times

09 Mar Talking points to fire up customer leads in uncertain times

Posted at 03:30h in Blog by
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We’d all hoped for a smoother entry into 2021.  But after multiple snap lockdowns, uncertain times look likely to continue for some time.

So how do you give your customers the confidence to invest in energy saving equipment right now?

We’ve come up with a couple of powerful talking points to help you reignite conversations with your customers.

Talk point #1 – Conserve capital and pay less for power

When businesses are more cautious with money, the financial benefits of getting solar equipment on a payment plan really shine through.

Many of your customers may not understand that on a payment plan, they can conserve capital and still get energy saving equipment. On top of that, they will reduce their electricity overheads.

Here’s how you could break it down for them:

Getting energy-saving equipment on a payment plan means:

  1. The equipment gets installed without having to pay upfront.
  2. Pay for energy-saving equipment in manageable monthly instalments over time (helping with cash flow).
  3. The new electricity bill is slashed because of the new energy saving equipment.
  4. Typically the sum of the new lowered bill and the monthly payments is less than the original power bill. 

For customers who are more visual, our graph below sums this up nicely too.

Talk point # 2 – Move the conversation away from ‘I can’t afford it’

When you include a payment plan in your proposals you remove the objection of “I can’t afford it”.

In smaller manageable chunks, the equipment cost is always going to be much less daunting for your customer. The pitch becomes, “you can either purchase the system for $80,000 or $1,195 per month over 7 years”.   

What’s more, using the Energy Ease platform, you can take advantage of getting the application approved and signed while onsite with the customer.

In essence, you are clearing the way for your customer to make a decision because they have information at hand, and paperwork mostly completed. 

We have many more tips and ideas to help you open up stalled opportunities. So talk to Gaige Ross on 027 237 3337 or email him on gaige@energyease.co.nz